Our services
The right support, at the right stage of your business.
Every business reaches a point where something needs to change, be built or simply work better. Whether you’re figuring out the next step or ready to put a plan into action, TMA provides practical support to help you move forward.
01 · Start & Plan
Starting a Business
Turn your idea into a business you're ready to move forward with.
We can help with
- Business plan and business registration support
- Market and competitor research
- Target customer definition
- Pricing considerations
- Start-up planning and priorities
- Launch readiness
02 · Organize Your Business
Processes, Policies & Business Documentation
Put the practical structure in place to make your business easier to run.
We can help with
- Writing processes and procedures
- Creating standard operating procedures (SOPs)
- Preparing business policies
- Creating forms, templates and checklists
- Documenting roles and responsibilities
- Mapping day-to-day workflows
- Reviewing and improving existing documentation
03 · Grow Your Business
Marketing Planning & Support
Get clearer about how to reach the right customers and where to focus your marketing efforts.
We can help with
- Reviewing your current marketing activities
- Defining your target customers
- Market and customer research
- Preparing a practical marketing plan
- Reviewing your website from a customer perspective
- Planning marketing campaigns and activities
- Identifying the right marketing channels to focus on
- Coordinating specialized marketing support when needed
04 · Get It Done
Project & Implementation Support
Turn something that needs to happen into something that gets done.
We can help with
- Defining the project and what needs to be done
- Creating a practical project plan
- Organizing priorities, timelines and next steps
- Coordinating vendors or external partners
- Supporting the rollout of new processes or ways of working
- Helping implement business improvements
05 · Ongoing Support
Business Support When You Need It
Practical, experienced support without adding another full-time role.
We can help with
- Working through business challenges and priorities
- Following up on plans and projects already underway
- Reviewing and updating processes or documentation
- Supporting ongoing marketing activities and planning
- Providing an experienced outside perspective when you need one
Clear scope. No surprises.
Before we start, you'll know what's included, what to expect and what the work will involve. Clear expectations help protect your budget and keep the work focused on what matters.
What TMA focuses on
- Business Planning
- Processes & Procedures
- Policies & Documentation
- Marketing Planning & Support
- Implementation Support
- Operational Improvements
- Ongoing Business Support
Need something outside these areas? We can help connect the dots.
One trusted point of contact.
When your business needs expertise beyond what we provide directly, we help bring the right people.
We've built a network of trusted professionals we can connect you with and, when needed, help coordinate the work so the different pieces come together.
You get the right expertise without having to navigate everything on your own.
Common questions
Do I need to know exactly what I need before contacting TMA?
Not at all. Many business owners know something needs attention but aren't sure what the solution is. Start by telling us what's happening in your business. We'll help you understand the need and determine a practical next step.
Is my business too small to work with TMA?
No. We work with businesses at different stages, including people preparing to start a business. What matters more than size is whether there's a business challenge where our experience can add value.
Do I have to commit to a large project?
No. Some clients need help with one specific issue, others have a defined project, and some want ongoing support. We'll recommend an approach based on what you actually need.
Will you just tell me what to do, or can you help me do it?
Both. TMA can provide guidance, but we can also help build the processes, policies, documentation and tools and support implementation with you and your team.
What if I need something TMA doesn't provide directly?
When additional expertise is needed, we can help connect you with trusted professionals and, where appropriate, coordinate the work so the different pieces come together.
What happens after I contact you?
We start with a conversation about your business, what's happening today and what you're trying to accomplish. If there's a good fit, we'll recommend the next step and clearly outline the scope before any work begins.
Not sure where to start?
You don’t need to have it all figured out before reaching out. Tell us a little about your business, what you’re working through and where you want to go. We’ll help you figure out the next step.
Start with a 30-minute conversation. No pressure, no commitment.